Privacy policy

At Lethal Lites Candles, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect from our customers, how we use it, and the steps we take to ensure its security.

By using our website and purchasing from Lethal Lites Candles, you consent to the collection and use of your information in accordance with this Privacy Policy.

Information We Collect:

We may collect the following information from you when you use our website or make a purchase:

a) Personal Information: This includes your name, email address, phone number, shipping address, and billing information. We use this information to process your orders, communicate with you, and provide customer support.

b) Non-Personal Information: We may collect non-personal information, such as your IP address, browser type, and browsing history on our website. This information is used to improve the functionality of our website and to better understand user behaviour.

Use of Cookies:

Our website uses cookies to enhance your browsing experience and to provide personalized content. Cookies are small data files that are stored on your computer or device when you visit a website. You can change your cookie settings in your browser at any time, but please note that disabling cookies may affect the functionality of our website.

How We Use Your Information:

We use the information we collect for the following purposes:

a) To process your orders and provide you with the products and services you request.

b) To communicate with you about your orders, inquiries, and customer support requests.

c) To send you promotional information, special offers, and updates about our products and services, if you have opted to receive such communications.

d) To improve our website, products, and services, and to analyze user behaviour and trends.

Sharing Your Information:

We will not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers, such as payment processors and shipping companies, to facilitate the processing of your orders and the delivery of our products.

We may also disclose your information if required by law, or if necessary to protect our rights or the rights of others.

Security:

We take the security of your personal information seriously and have implemented reasonable measures to protect it from unauthorized access, misuse, or disclosure. However, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

Changes to This Privacy Policy:

Lethal Lites Candles reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to periodically review this Privacy Policy to stay informed about our privacy practices.

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please reach out to us.

Last Updated: May 1, 2023